Frequently Asked Questions
Everything you need to know about shopping with Stance Europe.
What are your standard shipping times within Europe?
We offer standard shipping across Europe within 3-5 business days. Express options are available at checkout for delivery within 1-2 business days depending on your location.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Items must be unworn, in their original packaging, and with all tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and region-specific options like Klarna and iDEAL.
Are your products sustainably sourced?
Yes, Stance Europe is committed to ethical fashion. We use organic cotton and recycled materials in 80% of our collections and work exclusively with Fair Trade certified factories.
How can I track my order?
Once your order is dispatched, you will receive an email with a tracking link and number. You can also track your package directly through the 'My Account' section on our website.
Do you offer international shipping outside of the EU?
Currently, we focus on serving the European market to ensure the fastest delivery times, but we do ship to select non-EU countries including the UK, Switzerland, and Norway.